Privacy Policy
Effective Date: April 1, 2026
This Privacy Policy describes how Yoke AI LLC, a Texas limited liability company ("Yoke," "we," "us," or "our"), collects, uses, discloses, and protects information when you use our website at yoke.llc, web application, browser extension, and related services (collectively, the "Service"). This Policy should be read together with our Terms of Service.
By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, do not use the Service.
1. Information We Collect
1.1 Information You Provide
(a) Account Information. When you register, we collect your name, email address, and password. If you subscribe to a paid tier, we collect payment information through our third-party payment processor (Stripe). We do not store credit card numbers on our servers.
(b) User Content. Documents, text, files, and other materials you submit for analysis through the Service. User Content may include confidential or sensitive business information. We treat all User Content as confidential (see Section 4).
(c) Communications. Information you provide when you contact us for support or provide feedback.
1.2 Information Collected Automatically
(a) Usage Data. We collect information about how you interact with the Service, including councils selected, number of runs, timestamps, run duration, and feature usage. This data is used for service improvement, billing, and generating Aggregated Data (see Section 3).
(b) Device and Log Data. IP address, browser type, operating system, referring URL, and access timestamps. Collected for security, fraud prevention, and service reliability.
(c) Cookies. We use essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide and operate the Service | Account info, User Content, Usage Data | Contract performance |
| Process payments and manage subscriptions | Account info, payment data (via Stripe) | Contract performance |
| Generate Output from your documents | User Content (processed through AI model APIs) | Contract performance |
| Generate Aggregated Data and Market Intelligence Products | Anonymized, de-identified run metadata and extracted terms (Platform tier only) | Legitimate interest; consent via Terms of Service |
| Improve the Service and calibrate council quality | Usage Data, run metadata, error logs (no User Content) | Legitimate interest |
| Communicate with you about your account or the Service | Account info | Contract performance; legitimate interest |
| Comply with legal obligations | As required | Legal obligation |
| Protect against fraud, abuse, and unauthorized access | Device/log data, usage patterns | Legitimate interest |
We do not sell your personal information. We do not use your User Content for advertising. We do not use your User Content to train AI models.
3. Aggregated Data and Market Intelligence
As described in Section 7 of our Terms of Service, Yoke derives anonymized, de-identified, and statistically aggregated information from Runs conducted on the Platform tier. This Aggregated Data cannot identify any individual user, document, transaction, or counterparty.
Key protections:
- Aggregated Data is derived only from Platform tier ($79/mo) Runs. Free Trial and Pro tier Runs do not contribute unless the user affirmatively opts in.
- All identifying information — user identity, fund names, sponsor names, counterparty names, specific transaction amounts tied to identifiable parties — is stripped before aggregation.
- No Aggregated Data metric is published from fewer than five (5) distinct, unrelated transactions.
- Platform tier users may opt out by emailing support@yoke.llc. Opt-out takes effect within 30 days. Data aggregated prior to opt-out is irreversibly anonymized and cannot be retroactively removed.
- Yoke may use Aggregated Data to publish Market Intelligence Products, including benchmark reports, trend analyses, and market term indices.
4. Confidentiality of User Content
We recognize that User Content frequently contains confidential, privileged, or commercially sensitive information. We maintain the following safeguards:
- No human review. User Content is processed programmatically through AI model APIs. Yoke personnel do not access or review User Content except as necessary for requested technical support, as required by law, or to investigate Terms of Service violations.
- Encryption. User Content is encrypted in transit (TLS 1.2+) and at rest.
- Access controls. Access to production systems is restricted to authorized personnel with a legitimate need.
- Retention limits. Run inputs and outputs are retained for service delivery (including run history) and are deleted within 90 days of account termination. Users may request earlier deletion at any time.
- No advertising use. User Content is never used for advertising, marketing, or any purpose other than operating the Service and generating Aggregated Data as described in Section 3.
5. How We Share Information
We share information only in the following circumstances:
5.1 AI Model Providers. User Content is transmitted to third-party AI model providers (currently Anthropic, OpenAI, and Google) via their APIs solely to process Runs. We use enterprise-tier API access with each provider under agreements that prohibit the use of inputs and outputs for model training. Each provider processes data under its own enterprise data processing terms.
5.2 Payment Processor.Payment information is processed by Stripe, Inc. We do not store your full credit card number. Stripe's privacy policy governs its handling of your payment data.
5.3 Hosting and Infrastructure. The Service is hosted on Vercel (frontend), Railway (backend), and Supabase (authentication and database). These providers process data on our behalf under data processing agreements.
5.4 Legal Requirements. We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect the rights, safety, or property of Yoke, our users, or the public.
5.5 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service before your information becomes subject to a different privacy policy.
5.6 With Your Consent. We may share information with your explicit consent for purposes not described in this Policy.
6. Data Security
We implement commercially reasonable technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account plus 90 days after deletion |
| User Content (run inputs) | Duration of account plus 90 days; earlier deletion on request |
| Output (run results) | Duration of account plus 90 days; earlier deletion on request |
| Usage Data | 24 months from collection |
| Device and log data | 12 months from collection |
| Payment records | As required by applicable tax and financial regulations |
| Aggregated Data | Retained indefinitely (anonymized and de-identified; cannot be attributed to any user) |
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access. Request a copy of the personal information we hold about you.
- Correction. Request correction of inaccurate or incomplete personal information.
- Deletion. Request deletion of your personal information and User Content, subject to our legal retention obligations.
- Data portability. Request your data in a structured, machine-readable format.
- Opt-out of Aggregated Data. Platform tier users may opt out of contributing to Aggregated Data by contacting support@yoke.llc.
- Withdraw consent. Where processing is based on consent, you may withdraw consent at any time.
To exercise any of these rights, contact us at support@yoke.llc. We will respond within 30 days.
9. Children's Privacy
The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
10. International Data Transfers
The Service is operated from the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to such transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service at least 30 days before the change takes effect. The "Effective Date" at the top indicates the most recent revision. Your continued use of the Service after the effective date constitutes acceptance of the updated Policy.
12. State-Specific Disclosures
California Residents (CCPA/CPRA). We do not sell personal information as defined under the California Consumer Privacy Act. We do not use or disclose sensitive personal information for purposes other than those permitted under the CPRA. California residents may exercise their rights under the CCPA by contacting support@yoke.llc.
Texas Residents (TDPSA). Beginning July 1, 2024, Texas residents have rights under the Texas Data Privacy and Security Act, including the right to access, correct, delete, and obtain a copy of personal data. To exercise these rights, contact support@yoke.llc. We will respond within 45 days.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Yoke AI LLC
Midland, Texas
support@yoke.llc
https://yoke.llc